ABOUT US
Defining DeskDay
Building A Unified Ecosystem Of Future For MSPs
Experience the future of IT support with DeskDay, a unified next-gen IT support platform (Service Desk, RMM, Documentation, Asset management, Billing and more). We act as a technology catalyst that drives MSPs into a new era of IT Support by leveraging the power of AI and innovative communication channels like chat-based Service Desk. DeskDay enables MSPs to solve problems quickly through ever-learning AI while building meaningful relationships with their end users through an agent application.
OUR MISSIONMSPs are stagnant due to outdated vendor innovations and broken customer support channels like email & phone, hindering them from growing and providing an excellent customer experience. DeskDay takes responsibility for pushing MSPs into the new paradigm, where they can use new technology stack curated by AI & top of the line communicative channels like chat to provide best-in-class customer experience and, at the same time, do their everyday task effortlessly.
OUR STORYMade for MSPs By an MSP Partner
DeskDay - AI-powered unified ecosystem for MSPs, is born out of a decade-long journey as a White Label MSP support partner through our parent company WorkSent (FKA Eynetech). We've walked in MSPs' shoes, faced the challenges of juggling multiple technology platforms, and empathized with their pain points. And now, with DeskDay, we're transforming the landscape for MSPs and making their customer fall in love with them again.
Our Journey
We worked with MSPs for nearly a decade, gaining valuable knowledge and understanding their issues. Using this experience, we worked on the idea of developing a unified next-gen IT support platform tailored to meet the needs of MSPs and transform their IT support business.
Imagination
